Privacy & cookies

Last updated 6 November 2026.

Who we are

Studio 21 is a small creative studio run by Mike and Dave, working with businesses in Shropshire, North Wales and Cheshire. We're responsible for any personal data collected through this website. You can reach us at [email protected].

What we collect and why

• Emails you send us. If you email us to book a chat or ask a question, we keep your name, email address and what you tell us so we can reply and, if we work together, run the project. We do this because it's in our legitimate interest to answer enquiries.
• Google Analytics (only if you say yes). With your consent, Google Analytics sets cookies to tell us how people find and use the site: pages viewed, rough location (city level), device and where you came from. It doesn't tell us who you are. If you say no, no analytics cookies are set.
• Cloudflare Web Analytics. Our host, Cloudflare, gives us simple visit counts without cookies or tracking you across sites.
• Hosting logs. Cloudflare processes basic technical data (such as IP address) to deliver and protect the site.

Cookies

• _ga and _ga_XDZ38W7B9M (Google Analytics): set only after you accept, and last up to 2 years.
• Your cookie choice is saved in your browser so we don't keep asking. This is needed for the site to work.

You can change your mind at any time: change cookie settings.

Other sites

Links to Instagram, YouTube and our 360° tour host open their own sites, which have their own privacy policies.

How long we keep it

Enquiry emails are kept for as long as we need them to talk to you. If you become a client, we keep project and invoice records for up to 6 years for tax reasons. Google Analytics data is kept for up to 14 months.

Who we share it with

We don't sell your data. We use Google (email and analytics) and Cloudflare (hosting), who process data on our behalf and may store it outside the UK under approved safeguards.

Your rights

You can ask to see, correct or delete the personal data we hold about you, or object to how we use it. Just email us. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office.